Description
Recognizing organizations or an individual that excels in providing outstanding customer service and drive value throughout the community, as a place that we want to send our family, friends, and colleagues.
Requirements
- Must be a Sarnia Lambton Chamber of Commerce member in good standing.
- Demonstrates an exemplary customer service experience through social responsibility, community impact, technical expertise, innovation, growth and people impact.
- Goes above and beyond for customers or clients; high quality service from beginning to end.
- Must include 2 - 5 letters of reference from employees, customers, suppliers, or any other impacted individual showcasing the results of the commitment to a consistent, high quality customer service experience, that is above and beyond expectations. Each letter is no longer than 2 pages in length.
- Cannot have won this category in 2023.
Fields
- My organization is a Sarnia Lambton Chamber of Commerce member in good standing as of the submission date
Only Chamber members are eligible. Please contact the SL Chamber for membership details. Phone: 519-336-2400 Email: info@slChamber.ca - I did not win an OBAA in this category last year
Congratulations if you are a previous winner! However, you are ineligible to win this year. - Describe how you go above and beyond for customers or clients. What makes your customer service "outstanding"?
Choose either the video option or the text option to submit for this question. - Describe how you go above and beyond for customers or clients. What makes your customer service "outstanding"?
Choose either the video option or the text option to submit for this question. - Describe how you go above and beyond your corporate customer service standard. Have you implemented any changes that resulted in increase sales, retention or growth?
Choose either the video option or the text option to submit for this question. - Describe how you go above and beyond your corporate customer service standard. Have you implemented any changes that resulted in increase sales, retention or growth?
Choose either the video option or the text option to submit for this question. - Describe the impact that your organization has had on Sarnia Lambton
Choose either the video option or the text option to submit for this question. - Describe the impact that your organization has had on Sarnia Lambton
Choose either the video option or the text option to submit for this question. - Upload a Referral Letter
- Upload a Referral Video
Choose either the video option or the document option to submit for this question. - I have included 2 to 5 referral letters (required)
- Supply a tag line and company description.
Criteria
| Criterion | Weight |
|---|---|
| Corporate and Community Impact | 20.0% |
| People Impact (positive experience and impact on individuals) | 20.0% |
| Letters of reference (2 to 5 letters) show | 30.0% |
| Innovation | 15.0% |
| Growth (business, jobs, community) | 15.0% |