Description
Recognizing organizations or an individual that excels in providing outstanding customer service and drive value throughout the community, as a place that we want to send our family, friends, and colleagues.
Requirements
- Must be a Sarnia Lambton Chamber of Commerce member in good standing.
- Demonstrates an exemplary customer service experience through social responsibility, community impact, technical expertise, innovation, growth and people impact.
- Goes above and beyond for customers or clients; high quality service from beginning to end.
- Must include 2 - 5 letters of reference from employees, customers, suppliers, or any other impacted individual showcasing the results of the commitment to a consistent, high quality customer service experience, that is above and beyond expectations. Each letter is no longer than 2 pages in length.
- Cannot have won this category in 2024.
Criteria
| Criterion | Weight |
|---|---|
| Social Responsibility and Community Impact | 20.0% |
| People Impact (positive experience and impact on individuals) | 15.0% |
| Letters of reference (2 to 5 letters) show "outstanding" customer service | 30.0% |
| Innovation | 15.0% |
| Growth (business, jobs, community) | 10.0% |
| Technical Expertise | 10.0% |